"Dresser-Rand has been a leader in Technical Field Support for over 100 years, handling everything from new installations to overhauls. With a team of over 70 specialists located throughout World, Dresser-Rand's Technical Field Support Team is able to provide fast, dependable service when you need it most."

To ensure complete compliance with your warranty along with maximum machine life and efficiency, superior installation and start-up is a must. Whether working with our Field Service crew or, when needed, an independent contractor Dresser-Rand Technical Field Support Team is a comfortable fit.

Our Technical Field Support Team takes the "guess work" out of your OEM nameplate overhauls. Years of experience with thousands of overhauls provide you with the security of knowing your equipment is repaired properly.

One of the Technical Support Team's most valued assets is our Technical Advisory Program. With various programs and diagnostic abilities, our clients benefit from start up through the life of the equipment to maintain machine optimization.

Many times when equipment fails, the effect - rather than the actual cause - is repaired. Our Technical Field Support Team will get to the root of the problem and fix it right - the first time.

The Dresser-Rand Technical Field Support Team utilizes a vast information network which includes our factories in Olean (Turbo), Wellsville ( Steam), and Painted Post (Recip), New York that offer:

A new Dresser-Rand Field Service Operations group has been formed to meet external as well as internal aftermarket service needs. The FS Field Consulting Group within the Technical Resource Department located in Houston, Texas is open for business.

Dresser-Rand's Field Consulting Group provides expert Technical resources and support within the Dresser Rand organization, particularly to the Availability PLUS group.

The Field Consulting Group also offers a wide variety of expert technical services externally, covering OEM equipment as well as non-OEM equipment.

The Dresser-Rand Field Consulting Group has access to the extensive information network which includes our factories in Olean (Turbo), Wellsville (Steam), and Painted Post (Recip), New York; therefore, the group is able to offer the world class service that our clients expect from Dresser-Rand.

Among the services offered to clients are:

Equipment Experts

• Reciprocating compressors
• Centrifugal Compressors
• Steam Turbines
• Controls

Consulting Services

• Reliability Engineering
• Inventory and Spare Parts Analysis
• Vibration analysis
• Performance testing and analysis
• RCM programs
• Root cause analyses

Site Audit Services

• Site audits
• Commissioning & Start-up Services
• Inventory and Spare Parts Analysis
• Plant and / or equipment trouble shooting services

When you need genuine expertise and you contact the Dresser-Rand Field Consulting Group, your relationship with us is just beginning. Our in-house dedicated experts and our network of consultants are ready to solve your problems whenever it is equipment or process related, regardless of the brand of the equipment, 24 hours a day, anywhere in the world.

• Dresser-Rand
• Clark Bros.
• Ingersoll-Rand
• Turbodyne
• Worthington
• Terry
• Moore
• Compressors, turbines, and generator sets of all makes

Contact Technical Support